PRIVACY POLICY

Welcome to the Kima Surf Privacy Policy. Thank you for taking the time to read it. The terms “we,” “us,” and “our” refer to Kima Surf, a global surf travel brand with head offices in Asia, Bali, managing an extensive portfolio of travel-focused services operating under the brand name “Kima Surf.” The term “you” and “your” refers to the Customer using our services, booking a reservation through us, or otherwise utilizing our services. This policy outlines the information we collect from you and how we use it.

Additionally, this website and its booking system are developed, powered, and supported by Classcruiser Limited, which also provides technical and sales support for Kima Surf.

EFFECTIVE DATE: November 2024

DEFINITIONS

Personal Data
Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data
Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).

Cookies & Session Storage
Small pieces of data stored on a user's device.

Data Controller
A person or entity determining the purposes and means of processing personal data. For the purposes of this Privacy Policy, Kima Surf is the Data Controller of your data.

Data Processor (or Service Providers)
Any entity processing data on behalf of the Data Controller. Classcruiser Limited is a key Data Processor providing technical services for our website, booking systems, and sales support.

Data Subject
The individual who is the subject of Personal Data.

User
The individual using our Service, corresponding to the Data Subject.

INFORMATION COLLECTION AND USE

Personal Data
We only collect personal information necessary to operate our services. Personal data collected may include, but is not limited to:

- Email address
- First name and last name
- Phone number
- Address, including state, province, ZIP/postal code, and city
- Cookies and Usage Data

We may also use anonymized data for reports on spending and purchasing habits.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyze user behavior, improve our services, and enable functionality such as personalized experiences and remarketing campaigns. Cookies used include:

- Preference Cookies: To remember your settings and preferences.
- Session Cookies: To operate our Service.

You can configure your browser to refuse cookies, though doing so may impact functionality.

Usage Data
We may collect data about how the Service is accessed and used. This data may include IP addresses, browser type and version, visited pages, time and date of visits, time spent on pages, and other diagnostic data.

Google Analytics
Our website uses Google Analytics to collect data on usage patterns. Google may use cookies, such as the DoubleClick cookie, for remarketing campaigns. For more details on how Google handles collected data, visit Google's Policies: https://policies.google.com/technologies/ads.

DATA USAGE

Kima Surf and Classcruiser Limited use the collected data for:

• - Providing and maintaining our services
• - Offering customer support
• - Improving our services and user experience
• - Detecting and addressing technical issues
• - Conducting remarketing campaigns (via Google Analytics and DoubleClick cookies)

By using our website, you consent to the use of your data for these purposes.

DATA RETENTION AND TRANSFER

We retain Personal Data only as long as necessary to provide our services or comply with legal obligations. Data may be transferred and processed in countries with different data protection laws. Kima Surf ensures appropriate safeguards for such transfers.

INFORMATION PROTECTION AND SECURITY

We employ industry-standard practices to protect your data, including encryption, firewalls, and restricted access to personal data. Payments are processed through secure third-party providers; Kima Surf does not store payment information.

YOUR RIGHTS

You have the right to:

• - Access the personal data we hold about you
• - Correct or update inaccuracies in your data
• - Request deletion of your data
• - Withdraw consent for data processing

For requests or inquiries, contact us at info@kimasurf.com.

LEGAL REQUIREMENTS

Kima Surf may disclose Personal Data if required by law or to:

• - Protect the rights and property of Kima Surf
• - Prevent or investigate misconduct related to our services
• - Ensure the safety of users and the public

BUSINESS ACQUISITIONS & MERGERS

In case of a merger, acquisition, or asset sale, Personal Data may be transferred. We will notify you before your data becomes subject to a new privacy policy.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices. The latest version will always be available on our website.

Contact Information
For privacy-related inquiries, contact info@kimasurf.com.

Last updated: November 2024